Costco employees cannot accept gratuities from suppliers, members/customers, or service agencies with whom Costco presently does business, has done business with in the past, or any firm that may be considered for future business. Gratuities are interpreted to include gifts, moneys, trips, meals, lodging or special favors. Costco Policy also restricts giving of gratuities by Costco employees.
Costco Confidential Ethics Hotline
We have implemented a global confidential ethics hotline as part of our continuing efforts to assure compliance with our Code of Ethics, our Vendor Code of Conduct, and other legal and ethical policies. www.costco.ethicspoint.com
This is a confidential tool available for use by any supplier who has reason to believe a Costco employee or supplier is in violation of these policies. (Transactional issues, such as deliveries, payments or other related items should not be addressed through this channel.)
We encourage supplier reports of possible violations of policy and other misconduct, including violations of:
-Antitrust and competition laws;
-The U.S. Foreign Corrupt Practices Act;
-Insider trading restrictions;
-Accounting, financial reporting, and internal control rules;
-Health, safety, and environmental laws; and
-Costco’s Vendor Code of Conduct.
The hotline also allows suppliers to raise issues involving personal misconduct by Costco employees or employees of Costco suppliers, including:
-Conflicts of interest;
-Gifts, favors, entertainment, and other payments;
-Confidential information;
-Political contributions; and
-Discrimination and sexual harassment.
Contacts can be made confidentially. Reports will go the Office of the General Counsel and the Chief Compliance Officer, who will investigate and discuss with the appropriate senior executive officer.
Purchasing quotes
We expect all vendors to consistently and voluntarily quote the lowest possible acquisition price available on all items. A vendor who does not consistently and voluntarily quote it’s the lowest prices to our buyers will be permanently discontinued as a purchasing source for Costco Wholesale.
Here's how you can contact us
Mailing address:
Attention to Merchandising Department
Costco President Taiwan, Inc.
255 Min-Shan St.,
Neihu District,
Taipei City114, Taiwan
Costco Wholesale (U.S.)
Contact Information for Costco Wholesale Corporation
Web address: www.costco.com
Mailing address:
PO Box 34331
Seattle, WA 98124
Location:
999 Lake Drive
Issaquah, WA 98027 U.S.A
Vendor inquiries:
Prospective vendors can contact the appropriate office at the addresses listed.
If to Costco Wholesale Corporation in the US: Northwest Region
999 Lake Drive
Issaquah, WA 98027
Northern California Region
2820 Independence Drive
Livermore, CA 94550
Los Angeles Region
11000 Garden Grove, #201
Garden Grove, CA 92843
San Diego Region
4455 Morena Blvd.
San Diego, CA 92117
Texas Region
1701 Dallas Parkway
Suite 201
Plano, TX 75093
Midwest Division
1901 West 22nd Street
Second Floor
Oak Brook, IL 60523
Eastern Division
45940 Horseshoe Drive
Suite 150
Sterling, VA 20166
Southeast Region
3980 Venture Drive
Suite W100
Duluth, GA 30096
International:
Eastern Canadian Region
415 West Hunt Club Road
Ottawa, Ontario K2E 1C5
Western Canadian Region
3550 Brighton St.
Burnaby, BC V5A 4W3
United Kingdom Region
213 Hartspring Lane
Watford, Hertfordshire
England, UK WD2 8JS
Mexico Region
Boulevard Magnocentro No. 4
Col. San Fernando La Herradura
52760, Huixquilucan
Estado de México
Korea Region
65 3-Ga Yangpyungdong
Youngdeungpoku
Seoul, Korea
Japan Region
5F 3-1-4 Ikegami Shincho,
Kawasaki-ku, Kawasaki City, Kanagawa
210-0832, Japan
Australia Region
Ground Floor, 82 Waterloo Road
North Ryde/Macquarie Park, NSW 2113, Australia
Wholesale customers interested in purchasing large quantities (container loads) of merchandise for export outside the U.S., or to where Costco does not have a physical location, should contact the export sales division: exports@costco.com
Costco Export Sales
999 Lake Drive
Issaquah, WA 98027 USA
